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 Here are some Gmail features that you might not know about:

Plus sign aliases: 

You can add a plus sign (+) to your Gmail address and still receive emails. This is useful for creating different aliases for different purposes. For example, you could create an alias for your work email, your personal email, and your shopping email. You can then use the Gmail search bar to filter your emails by alias.

Snooze conversations:

 If you have a conversation that you don't need to deal with right away, you can snooze it. This will move the conversation to the bottom of your inbox and remind you to come back to it later.

Undo send: 

If you accidentally send an email that you meant to edit, you can undo the send. This feature is only available for a limited period of time after you send the email, so be quick!

Confidential mode: 

This mode allows you to send emails that expire after a certain amount of time or that can only be opened by specific people. This is useful for sending sensitive information.

Translate emails: Gmail can automatically translate emails into over 100 languages. This is a great way to communicate with people from other countries.

Keyboard shortcuts:

 Gmail has a number of keyboard shortcuts that can make it faster to navigate and manage your emails. To see a list of keyboard shortcuts, press the question mark (?) key in Gmail.

Here are some other Gmail features that are less well-known:

Pack more into your inbox:

 You can change the number of emails that are displayed per page in your inbox. To do this, click on the gear icon in the top right corner of your inbox and select "Settings." Then, click on the "Inbox" tab and adjust the number of emails per page.

Use an Outlook-like reading pane:

 If you prefer to read your emails in a separate pane, you can enable the reading pane in Gmail. To do this, click on the gear icon in the top right corner of your inbox and select "Settings." Then, click on the "Inbox" tab and check the box next to "Enable Reading Pane."

Schedule emails:

 You can schedule emails to be sent at a later time. This is useful for sending emails outside of your work hours or for sending emails that you need to proofread before sending. To schedule an email, click on the "Send" button and then select "Schedule send."

Save attachments to Google Drive: You can easily save attachments from your emails to Google Drive. To do this, right-click on the attachment and select "Save to Drive."

Organize your inbox with subfolders and labels: 

You can use subfolders and labels to organize your inbox and make it easier to find the emails you need. To create a subfolder, click on the "Create new" button in the sidebar and select "Subfolder." To create a label, click on the "Create new" button in the sidebar and select "Label."

Many of the Gmail features listed above can be used commercially. Here are some specific examples:

Custom email addresses: Businesses can use custom email addresses with their company domain name to look more professional and trustworthy.

Snooze conversations: Businesses can use snooze conversations to keep track of important conversations without having to deal with them right away. This can be helpful for customer support, sales, and other teams.

Undo send: Businesses can use undo send to prevent accidental emails from being sent. This can be especially important for businesses that send sensitive information.

Confidential mode: Businesses can use confidential mode to send sensitive information without worrying about it being forwarded or printed.

Translate emails: Businesses can use translate emails to communicate with customers and partners from all over the world.

Keyboard shortcuts: Businesses can use keyboard shortcuts to save time when managing their emails.

In addition to these features, businesses can also use Gmail's integration with other Google Workspace products, such as Google Calendar, Google Drive, and Google Meet, to streamline their workflows.

Here are some specific examples of how businesses can use Gmail commercially:

A customer support team can use Gmail to track customer tickets and respond to customer inquiries.

A sales team can use Gmail to organize their leads and send personalized sales emails.

A marketing team can use Gmail to manage their email marketing campaigns.

A project management team can use Gmail to collaborate on projects and share files.

A human resources team can use Gmail to communicate with employees and manage their onboarding process.

Overall, Gmail is a powerful email platform that can be used for a variety of commercial purposes.